This is the public operator guide for photographers: setup, uploads, client access, exports, and the questions we expect during launch.
Create your studio account and complete onboarding.
Create an event with the client name, email, and gallery rules.
Download the helper app and pair it once from the dashboard.
Upload exported previews, then share the gallery link with the client.
Use OTP access when you want the gallery tied to one client email.
Use open-link access when the client needs to forward the gallery internally.
If uploads stall, reopen the helper and restart the session from the same event.
If selections are submitted, download the PDF report before handing files to your editor.
For launch we are still handling support personally. Include the event name, the route you were on, and a screenshot if the issue is visual.